Policies

Reporting

On December 21, 2022, AthletesCAN formally adopted the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS). 

Updated on April 1, 2025, the UCCMS sets out expectations for conduct and behaviour to advance a respectful sport culture that delivers quality, inclusive, accessible, welcoming and safe sport experiences. The UCCMS generally applies to all AthletesCAN staff, temporary staff, and board members involved in AthletesCAN activities included but not limited to all events over which AthletesCAN has jurisdiction such as general webinars, Forum, networking events, as well as all other events and activities organized or hosted by AthletesCAN. 

We expect that any individual involved in AthletesCAN activities conducts themselves with integrity and the highest standard of conduct, in accordance with AthletesCAN values and the UCCMS.

As of April 1, 2025, Sport Integrity Canada (formerly the Canadian Centre for Ethics in Sport – CCES) independently administers the Canadian Safe Sport Program (CSSP), which enforces the UCCMS through the CSSP Rules. The CSSP accepts reports of maltreatment involving participants who are part of national, federally funded sport organizations. The program supports everyone’s right to train and compete in safe, respectful and supportive environments. 

Pursuant to the CSSP, any individual or organization may make a report of prohibited behaviour. Reports should be made through Sport Integrity Canada’s reporting platforms below. If a reporting person is unable to use or is not comfortable using the available reporting platform, a Sport Integrity Canada representative will support the reporting person.

Online: https://cssp-pcss.caseiq.app/portal 

Hotline: 1-866-971-2777 (CSSP)

To file a complaint regarding a National Sport Organization, we encourage you to visit the individual NSO’s website for their respective policies & procedures, or call/email Sport Integrity Canada’s Hotline (1-866-971-2777).  Each NSO has its own complaint procedures. For support during this process, you can reach out to us directly at [email protected] or give us a call at 613-526-4025 or 1-888-832-4222. We also encourage you to view and reach out to any of the resources listed below, including Sport Solution, an organization that provides pro-bono legal counsel  to athletes.